Frequently asked questions

  • Is eAdmit™ different than DocuSign, Hello Sign, or Adobe Sign?

    Yes! eAdmit is much more than a signing platform. Forms and packets can be created with conditional logic and can be customized per building. No other platform provides each resident and or responsible party, their individual portal that houses all pending and completed packets, uploads, and a library of resources.

  • Can eAdmit be branded to our company?

    Not only is it branded to your company, but the domain also contains the company name. There is no redirect to a separate signing platform.

  • Can you dictate the order of the signers within the admission packet?

    eAdmit is one of the only platforms that allows a facility to determine the order of the signers. This is so important because a facility can enter any variable information that is required before a resident or responsible party is notifed that a packet is ready to sign.

  • Who manages the onboarding of the documents and packets?

    eAdmit manages all the document uploads and assigns all call to actions. We take a static form and make it brilliant. From data autofill to conditional logic, the workload is completed by eAdmit.

  • If a form changes and edits are required, can I make the updates via the admin section?

    All clients are set up to have full access to the forms and packets. But one of the biggest points of difference between eAdmit and other esignature platforms, all basic updates needed, are included in the monthly fee. Facility reps do NOT have to worry about managing or editing forms. You send your request to the eAdmit team and they handle all the changes. No extra CHARGES for all basic updates.

  • Is eAdmit™ secure?

    Absolutely! eAdmit™ resides on an HIPAA managed server with constant redundancy and backup at the highest level of security.

  • Is eAdmit integrated with EHR and CRM platforms?

    Yes, eAdmit is integrated with PointClickCare, Sherpa, and other EHR/CRM platforms.

  • Can a client include a “how to complete the admission packet” video?

    Yes but once you see the public Interface, you will realize the ease of use won’t require much instruction. The platform is very intuitive and optimized for all devices.

  • Can you require document uploads?

    Yes, eAdmit™ is built with the upload function and can be a required step.

  • What is the ongoing cost associated with eAdmit™?

    eAdmit is based on a predictive cost model. There is a onetime setup fee and an affordable monthly license fee that does not change during the length of the contract. The monthly fee can be as low as $125/month per facility for unlimited admission packets.

  • How long does it take to set up eAdmit™?

    It generally takes 2 to 3 weeks from start to finish.  This includes ample time for testing.

  • What are the steps to get started with eAdmit™?

    It’s easy and quick.  All we need are the forms included in the admission packet. If a client has any questions regarding their forms or would like legal direction, we direct the client to our legal partner, Rolf Goffman Martin Lang LLP.  

  • What is the average length of a contract for eAdmit™?

    Two years.

  • Can patients or responsible parties access the forms at any time?

    Yes.  All packets are stored electronically in a personalized and password-protected portal.  Along with the admission packet, a patient or responsible party can store other documents such as POA docs, Insurance card, etc, in their portal.

  • Are the admission packets printable?

    Absolutely. The admission packets can be printed or saved for future reference. And of course, it will always be available for reference in the patient portal in the admin section of the tool.

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